Privacy Policy

1. Information We Collect

1.1 Discord Data

When you add OverWatcher to your Discord server, we collect the following information through Discord's API:

Data Type	Purpose	Retention Period
Server ID & Name	Bot functionality and configuration	Until bot is removed
User IDs & Usernames	Moderation actions and commands	Until account deletion
Channel IDs & Names	Command execution and logging	Until bot is removed
Role IDs & Names	Permission management	Until bot is removed
Message Content	Moderation actions only	30 days maximum

1.2 Configuration Data

We store your server configuration settings including:

• Moderation settings and auto-mod rules
• Channel configurations for logging and announcements
• Custom commands and automation settings
• Plugin preferences and configurations
• Security settings and whitelists

1.3 Moderation Logs

For moderation purposes, we temporarily store:

• Moderation actions (warns, kicks, bans, mutes)
• Timestamp and moderator information
• Reason for moderation action
• Auto-moderation triggered events

1.4 Analytics Data

We collect aggregated, non-personal analytics data such as:

• Command usage statistics
• Server activity metrics
• Feature adoption rates
• Error logs for debugging purposes

1.5 Account Information

When you access our web dashboard, we collect:

• Discord OAuth tokens (encrypted)
• Login timestamps and IP addresses
• Dashboard usage and preferences
• Premium subscription information

2. How We Use Your Information

2.1 Primary Functions

• Bot Operation: Providing core moderation, security, and utility features
• User Experience: Personalizing settings and maintaining preferences
• Security: Detecting threats and preventing abuse
• Support: Troubleshooting issues and providing customer support

2.2 Service Improvement

• Analyzing usage patterns to improve features
• Identifying and fixing bugs or performance issues
• Developing new features based on user needs
• Optimizing system performance and reliability

2.3 Legal Compliance

We may use your information to:

• Comply with applicable laws and regulations
• Respond to legal requests and court orders
• Protect our rights and the rights of our users
• Investigate and prevent fraud or security incidents

3. Information Sharing

3.1 Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate (hosting, analytics, payment processing)
• Legal Requirements: When required by law or legal process
• Safety: To protect the safety of our users or prevent illegal activities
• Business Transfer: In the event of a merger, acquisition, or sale of assets

3.2 Discord Integration

OverWatcher operates within Discord's ecosystem and follows Discord's data handling practices. Some data is shared with Discord as part of normal bot operations, such as sending messages and managing roles.

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Secure hosting infrastructure with reputable providers
• Regular backups and disaster recovery procedures

4.2 Data Breach Response

In the unlikely event of a data breach:

• We will notify affected users within 72 hours
• We will provide details about the breach and our response
• We will implement additional security measures as needed
• We will cooperate with authorities if required

5. Data Retention

5.1 Retention Periods

Data Type	Retention Period	Reason
Server Configuration	Until bot removal	Service functionality
Moderation Logs	1 year	Appeal process & compliance
Message Content	30 days maximum	Moderation context only
Analytics Data	2 years (aggregated)	Service improvement
Account Data	Until account deletion	Service provision

5.2 Automatic Deletion

We automatically delete certain types of data:

• Temporary message content after 30 days
• Failed login attempts after 30 days
• Expired authentication tokens immediately
• Analytics data older than 2 years

6. Your Rights

6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Objection: Object to certain types of data processing

6.2 How to Exercise Your Rights

To exercise your data rights:

1. Contact us at privacy@overwatcher.com
2. Use the data management tools in your dashboard
3. Remove the bot from your server to delete server-specific data
4. Delete your dashboard account to remove personal data

7. Children's Privacy

OverWatcher is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

8. International Data Transfers

Your data may be processed and stored in countries other than your own. When we transfer data internationally:

• We ensure adequate protection through appropriate safeguards
• We comply with applicable data protection laws
• We use secure transfer mechanisms and encryption
• We maintain the same level of protection regardless of location

9. Third-Party Services

OverWatcher integrates with various third-party services:

• Discord: Subject to Discord's Privacy Policy
• Payment Processors: Subject to their respective privacy policies
• Hosting Providers: Subject to their data protection agreements
• Analytics Services: We use anonymized data only

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we make changes:

• We will update the "Last Updated" date
• Significant changes will be announced through our Discord server
• We will email users for material changes affecting data usage
• Continued use of our services constitutes acceptance of changes

11. Contact Information

By using OverWatcher, you acknowledge that you have read, understood, and agree to this Privacy Policy.