Terms of Service
Please read these terms carefully before using OverWatcher
1. Acceptance of Terms
By using OverWatcher ("the Bot"), accessing our website, or using any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
2. Description of Service
OverWatcher is a Discord bot that provides moderation, security, analytics, and various utility features for Discord servers. Our services include:
- Automated moderation tools
- Security monitoring and threat detection
- Server analytics and statistics
- Custom commands and automation
- Plugin marketplace and extensions
- Web dashboard for server management
3. User Responsibilities
3.1 Acceptable Use
You agree to use OverWatcher only for lawful purposes and in accordance with these Terms. You shall not:
- Use the Bot to violate Discord's Terms of Service or Community Guidelines
- Attempt to circumvent or disable security features
- Use the Bot for harassment, spam, or malicious activities
- Attempt to reverse engineer, modify, or distribute the Bot
- Use automated methods to interact with the Bot beyond normal usage
- Share your account credentials or dashboard access with unauthorized users
3.2 Server Administration
As a server administrator using OverWatcher, you are responsible for:
- Ensuring proper configuration of moderation settings
- Reviewing and monitoring automated actions
- Complying with applicable laws and Discord's Terms of Service
- Managing user permissions and access appropriately
4. Premium Services
4.1 Subscription Terms
Premium features are available through paid subscriptions. By subscribing to premium services:
- You agree to pay the applicable fees
- Subscriptions are billed monthly or annually as selected
- Premium features are activated immediately upon payment confirmation
- Refunds are subject to our refund policy
4.2 Cancellation
You may cancel your subscription at any time through the dashboard. Cancellation will take effect at the end of your current billing period. No partial refunds will be provided for unused portions of your subscription period.
5. Data Collection and Privacy
Our collection and use of your data is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
5.1 Server Data
OverWatcher may collect and store:
- Server configuration settings
- Moderation logs and action history
- User warnings and disciplinary records
- Basic server statistics and analytics data
- Command usage logs for debugging and improvement purposes
6. Intellectual Property
OverWatcher, including its code, features, design, and documentation, is protected by intellectual property laws. You acknowledge that:
- We retain all rights, title, and interest in OverWatcher
- You may not copy, modify, or redistribute our software
- Any feedback or suggestions you provide may be used by us without compensation
- Third-party plugins and integrations are subject to their respective licenses
7. Service Availability
7.1 Uptime and Reliability
While we strive to maintain high availability, we do not guarantee uninterrupted service. OverWatcher may be temporarily unavailable for:
- Scheduled maintenance and updates
- Emergency repairs or security patches
- Circumstances beyond our reasonable control
7.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.
8. Limitation of Liability
IMPORTANT: OverWatcher is provided "as is" without warranties of any kind. To the maximum extent permitted by law:
- We disclaim all warranties, express or implied
- We shall not be liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid for premium services in the past 12 months
- You use OverWatcher at your own risk
9. Indemnification
You agree to indemnify and hold harmless OverWatcher and its developers from any claims, damages, or expenses arising from:
- Your use of the Bot
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through our services
10. Termination
10.1 Termination by You
You may stop using OverWatcher at any time by removing the Bot from your server or deactivating your account.
10.2 Termination by Us
We may terminate or suspend your access to OverWatcher immediately, without prior notice, if you:
- Violate these Terms
- Use the service for illegal activities
- Attempt to harm or exploit our systems
- Engage in behavior that disrupts other users
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.
11.2 Dispute Resolution Process
Before filing any legal action, you agree to:
- Contact our support team to attempt resolution
- Engage in good faith negotiations for at least 30 days
- Consider alternative dispute resolution methods if applicable
12. Changes to Terms
We may update these Terms from time to time. When we make changes:
- We will update the "Last Updated" date
- Significant changes will be announced through our Discord server or website
- Continued use of our services after changes constitutes acceptance
- If you disagree with changes, you must stop using our services
13. Miscellaneous
13.1 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
13.2 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and OverWatcher regarding your use of our services.
13.3 Contact Information
Questions about these Terms?
If you have any questions about these Terms of Service, please contact us:
- Email: legal@overwatcher.com
- Discord: Join our support server
- Website: https://overwatcher.com/support
By using OverWatcher, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.